Check If You Are Eligible for Zero VAT

Photo of incomplete curved stairlift installation showing curved rail at bottom of stairs.

Good news! Depending on your circumstances, sometimes, you may not need to pay VAT when you invest in your stairlift or other compatible mobility product.

Zero Rating VAT

Zero Rating VAT exemption applies on purchases for domestic or personal use, when a person is chronically ill or disabled, as defined:

  • With a physical or mental impairment that has a long term and substantial adverse effect upon a person's ability to perform everyday activities.
  • By a condition in which the medical profession treats as a chronic sickness, such as diabetes.
  • When someone is terminally ill.

Domestic or personal use means that the item or service purchased must be made available specifically for the use of an eligible individual.

How to Find Out Who is Eligible

If the user of the stairlift is a registered disabled person, or has a long term medical condition, he or she may qualify.

The precise conditions for VAT relief are included in the VAT notice "701 / 7 VAT Relief for disabled people", which can be viewed on the HM Revenue & Customs website. Or you can request a copy from the National Advice Service on 0845 010 9000.

Filling in the Declaration

Important: before completing the declaration, be sure that you are eligible for VAT relief. The goods you order must be for personal or domestic use only.

Download the Zero VAT Eligiblity Form (PDF - opens new window).

Where to Go From Here

For more information, more help, or to get free no-obligation advice about whether you can claim zero rate VAT on your mobility equipment and services purchases, or to ask any questions about our range of products and services, please call 0800 783 5501.

Get Professional Help And Support From Approved Mobility Products and Services Supplier Dolphin Lifts Kent


Phone us on 01303 813606. Or, if you're on a smart phone or computer, you can click or touch the button below:

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We look forward to helping you, and will get back to you soon.

Thank you.

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