About Dolphin Lifts Kent

Dolphin Lifts Kent are approved suppliers of a range of mobility equipment for the less able, including stairlifts, wheelchair lifts and step lifts from a number of leading manufacturers, including: Stannah, Freelift, Wessex, Pollock, Homeadapt UK,MediTek, Minivator and Bison.

Why Choose Dolphin Lifts Kent?

Independence

• Dolphin Lifts Kent aim to stay totally independent in the supply of quality products in the mobility market. This enables us to recommend the right equipment for each customer’s needs without compromising on quality or safety.
• Our ability to supply products from a range of manufacturers allows us to provide the right product at the right price for you.

No Pressure Sales

• Pushy salesman selling unsuitable products are the blight of our industry. At Dolphin we will never try to rush you into making a decision.
• We will only sell you equipment that is suitable for your requirements.

Competitive Prices

• We aim to keep our overheads low, allowing us to pass on our price benefits to all of our customers.
• The majority of our sales are generated through local authority grants and recommendations.
• We do not spend a significant amount of money on advertising, which is the largest overhead of many of our competitors.

Excellent Service

• We give a 2 year warranty on all of our NEW products.
• Cost effective maintenance contracts and extended warranties on new and reconditioned products are available for further peace of mind.
• Our service charges are among the most competitive in the industry and if you buy a product from us we will always maintain it for you.
• We will also service and maintain equipment not supplied by ourselves, due to the large spare parts range we stock in our stores (subject to the item being a lift for which we carry spares).
• All of our engineers are trained and certified by each manufacturer, ensuring a quality of service we are proud of.

Customer Satisfaction

• We strive to maintain a friendly “Customer First” philosophy from the moment you contact us.
• Our intention is to give first class service in all the stages of product supply.
• From your initial enquiry through to the installation and subsequent maintenance of your equipment, our staff will be friendly, conscientious, professional and polite.

A Little Dolphin Lifts Kent History

Dolphin Stair Lifts was formed in 1988 and has established itself as the leading independent supplier of stairlifts to both private individuals and local authorities in the UK, with over 20 branches nationwide.

Since Dolphin Lifts Kent are approved suppliers of products from a number of manufacturers including Stannah, Minivator, Bison Bede, MediTek, Freelift, Pollock and Wessex, we are able to provide genuine independent advice, options and competitive prices to our customers, as well as free no obligation quotations.

Thank you for the installation of the stairlift for my parents. Despite the inclement weather they were very impressed by how the fitter (Neil?) managed to keep everything dry and clean and also by his speed and efficiency whilst doing the job. They are now getting used to using the equipment. I was allowed my first ride last weekend and am almost jealous! It will be a great asset to them and will relieve my concern about their ability to go up and down stairs safely. Many thanks to you all. Ms. S. Stickels.

Dolphin Lifts Kent is owned and operated by Matt Pettet and Neil Welham. Matt, who has over 15 years of experience in the stairlift industry, having previously worked for our neighbouring branch of Dolphin Mobility, covering London and the Home Counties, started his career as a trainee installation engineer, progressing to Operations Manager until recently taking over as Managing Director of the Kent branch. Neil, (brother-in-law to Matt), is a qualified Accountant, and is responsible for the financial and company secretarial duties.

Our team of experienced staff strives to deliver complete customer satisfaction, from initial enquiry, through to quotation, installation and in particular after-sales care.  We pride ourselves on our ability to respond quickly and efficiently to all enquiries from our localized Kent base.

Call freephone 0800 783 5501 for free no obligation advice.